Terms & Conditions
Last updated: June 2026
Operated by: Amaven Limited (Company No. 09008079)
Registered address: 3 Pownall Place, Bramhall Lane South, Bramhall, Cheshire, SK7 2EN
These Terms and Conditions govern access to and use of the Matchfit Pro website, mobile applications and related services operated by Amaven Limited. By accessing or using Matchfit Pro, you agree to be bound by these Terms.
If you do not agree to these Terms, you should not use Matchfit Pro.
1. About Matchfit Pro
Matchfit Pro provides fitness, strength and conditioning training content and related digital services. Unless expressly stated otherwise, Matchfit Pro is intended for general fitness and educational purposes only and is not a medical service.
2. Eligibility and accounts
You must provide accurate information when creating an account and keep your details up to date. You are responsible for maintaining the confidentiality of your login credentials, for all activity that occurs under your account, and for taking reasonable steps to prevent unauthorised access to your account or devices. You must not share your account credentials with others or allow others to use your account in a way that breaches these Terms. You should notify us promptly if you believe your account has been compromised or used without authorisation. We may suspend or restrict access where we reasonably believe an account is being misused, compromised or used in breach of these Terms.
If you are under the age required to use the service independently under applicable law, a parent, guardian or authorised organisation must review and accept these Terms on your behalf and supervise your use where required.
3. Subscriptions, trials and billing
Matchfit Pro may offer free trials and paid subscription plans, including plans billed for 3 months, 6 months or 12 months, or other durations shown at the point of purchase. Prices, billing frequency and available plans are shown in the purchase flow or relevant store listing.
If a free trial is offered, the trial will convert into a paid subscription at the end of the trial period unless cancelled before the trial ends. Trial eligibility may be limited, and we may withdraw or change a trial offer where permitted by law.
Where you subscribe through Apple App Store or Google Play, billing, renewal and cancellation may be managed through your Apple or Google account in accordance with the relevant store’s rules. Where you subscribe directly through us or through an approved web payment route, billing and cancellation will be managed through the process identified at checkout or in your account settings.
Subscriptions renew automatically at the end of each billing period unless cancelled before renewal. If you cancel, you will usually retain access until the end of the current paid billing period unless the relevant store or law requires otherwise.
4. Payments, failed payments and price changes
You must provide valid payment information where required. If payment fails, we may retry billing, limit features, suspend access or cancel the subscription as permitted by law and by the rules of the relevant payment provider or app store. We may change pricing from time to time, but any new price will apply prospectively and will be communicated as required by law or the relevant platform rules.
5. Cancellation and refunds
You may cancel a subscription at any time using the cancellation method available in your account settings or, where applicable, through the Apple App Store or Google Play subscription management tools. Unless stated otherwise at the point of purchase, cancelling stops future renewals but does not normally entitle you to a refund for the current billing period after payment has been taken, except where applicable law or the relevant app store or payment provider requires otherwise. Where you purchase directly from us at a distance, you may have statutory cancellation rights, including a cooling-off period, subject to any lawful exceptions or waivers that apply to digital content or digital services supplied during that period. Refunds, if any, are subject to applicable law and to the policies of the payment provider or app store through which you purchased. Nothing in these Terms limits any non-excludable consumer rights you may have.
6. Acceptable use
You must not misuse Matchfit Pro, interfere with the service, attempt unauthorised access, infringe intellectual property rights, upload unlawful or harmful material, harass others, or use the service in a way that could cause harm to users, the public or our business. Unless we expressly permit it, you must not scrape, copy at scale, reverse engineer, probe, test or circumvent the security or technical operation of the service, or use bots, scripts or automated means in a way that disrupts or exploits Matchfit Pro. We may investigate breaches and suspend or terminate accounts where necessary to protect users or the service.
7. User-generated content and moderation
If Matchfit Pro allows you to post or submit content, you remain responsible for what you submit. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, process and use that content only to the extent necessary to operate, secure, administer and improve the service and related features. We may review, moderate, restrict, report or remove content that breaches these Terms, our policies, applicable law or platform requirements. We may also retain copies of content and related records where reasonably necessary for moderation, security, legal compliance or the establishment, exercise or defence of legal claims.
8. Intellectual property
All intellectual property rights in Matchfit Pro and its content, other than content owned by users or third parties, belong to Amaven Limited or its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use Matchfit Pro for its intended personal or authorised organisational use.
9. Availability and changes to the service
We aim to keep Matchfit Pro available and accurate, but we do not guarantee uninterrupted, secure or error-free operation at all times. We may update, improve, suspend or withdraw features from time to time, including to maintain security, comply with law, respond to operational needs or improve performance.
10. Third-party services
Matchfit Pro may integrate with or rely on third-party services, platforms or tools. We are not responsible for third-party products or services except as required by law. Your use of third-party services may also be governed by separate terms and privacy policies.
11. Health and physical activity disclaimer
Matchfit Pro provides general fitness and educational information only. It is not a medical device, is not intended to diagnose, treat, cure or prevent any disease or medical condition, and is not a substitute for professional medical advice, diagnosis or treatment. You are responsible for deciding whether any exercise, training programme or related content is suitable for you and for exercising within your own capabilities and limits.
You should seek advice from a qualified healthcare professional before starting or changing any exercise or training programme, particularly if you have an injury, medical condition or other health concern. You should stop exercising immediately and seek appropriate advice if you experience pain, dizziness, faintness, shortness of breath or any other concerning symptoms.
12. Privacy and data protection
Personal data is handled in accordance with our Privacy Policy, which forms an important part of how we operate Matchfit Pro.
13. Suspension and termination
We may suspend or terminate access to Matchfit Pro if you breach these Terms, fail to pay applicable charges, create risks for users or the service, or where we must do so for legal, operational or security reasons. You may stop using the service at any time and may cancel any subscription in accordance with these Terms and the relevant purchase method.
14. Limitation of liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that applicable law does not permit us to exclude or limit. Subject to that, and to the fullest extent permitted by law, we do not exclude liability for losses that are a foreseeable result of our breach of these Terms where the law gives you that protection, but we are not liable for losses that were not reasonably foreseeable, for business losses suffered by consumer users, or for losses caused primarily by factors outside our reasonable control, unauthorised access resulting from your failure to protect your credentials, or decisions you make based on general informational content in the service.
15. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will give notice where appropriate. Continued use of Matchfit Pro after the changes take effect will mean you accept the updated Terms, except where applicable law requires a different approach.
16. Governing law
These Terms are governed by the laws of England and Wales, unless mandatory consumer laws in your country of residence provide otherwise. Courts with jurisdiction under applicable law may hear disputes relating to these Terms.
Parental & Guardian Consent
Informed Consent for Athletes Aged 11–15
Why We Need Consent
Matchfit Pro is committed to the safety and privacy of young athletes. In accordance with data protection regulations, athletes aged 11–15 require verified parental or guardian consent before using the platform.
What Your Child Can Do
- Daily Readiness Check-ins — log sleep, mood, soreness, and energy levels
- Structured Training Sessions — follow age-appropriate, coach-designed programmes
- Performance Benchmarking — track progress against normative data for their sport and age
- Autoregulated Training — the app adjusts session intensity based on readiness scores
Data We Collect
For athletes aged 11–15, we collect:
- Name, date of birth, and email address
- Sport, position, and training level
- Physical measurements (height, weight) for performance benchmarking
- Daily readiness data (sleep, mood, soreness, energy)
- Training session data and test results
- Parent/guardian email address (for consent verification only)
How We Protect Their Data
- All data is encrypted in transit and at rest
- Data is stored securely on Google Cloud Platform
- We never sell personal data to third parties
- Access is restricted to the athlete, their designated coach/organisation, and platform administrators
Your Rights as a Parent/Guardian
- Withdraw consent at any time by contacting support@matchfitpro.com
- Request data deletion — we will remove all personal data within 30 days
- Access your child's data — request a copy of all stored data at any time
By approving consent via the email link, you confirm that you are the parent or legal guardian of the athlete, and that you consent to their use of Matchfit Pro and the collection of the data described above.
Contact
If you have any questions or concerns about your child's data or use of the platform, please contact support@matchfitpro.com.